Creo 5.0 crash down without an error report

[Määxle192]

I installed Creo 5.0 more than 10 times and I had already the same Problem. There is no mistake with the License or the Hardware (HP Envy i7 16GB Ram NVIDIA MX150). 

So my Problem is: When I start Creo everythink is working, than I want to create a new profil or I want to spin the koordinatesystem. After this Creo doesn´t react, only jumps to the starting page and I can only close the window. I installed Creo 4.0, but I had the same Problem.

My CPU is working, but Nothing except a White window.

Furthermore there is no error report.

Have anybody an idea, what I can test or do different??

Thank you very much for your support.

[MartinHanak]

Hi,

• go to Creo_LOADPOIN\Creo 5.0.x.0\Common Files\text directory
• open config.pro with Wordpad
• add following option at the and of file ... graphics win32_gdi
• start Creo a test its behaviour

[Määxle192]

Hi,

thank you for your answer.
Unfortuately it didn´t work. I add a Picture you can see the refusal of the storage.

What else can I do?
I installed all the Hardware Driver new.

[MartinHanak]

Hi,

I can't see any picture.

[Määxle192]

Hi,

Sorry for the circumstandes. 

Here is the Picture: in English it means: the acces is refused.

Thank you!

Maxi

[MartinHanak]

Hi,

you do not have full access rights to this config.pro.

Suggestion: Start Wordpad as Administrator, open config.pro, modify it and save it.

[Määxle192]

Hello,

Yes I tried also as Administrator bevor, but also it didn´t work.

I think I have a solution. The Problem is: My Laptop has got 2 graphics. So one from Intel and one from NVIDIA. So when I deactivate the Intel in WIN10, then it works. Do you know where I can deactivate the INTEL one in BIOS, because HP don´t admit me to deactivate the INTEL in BIOS, beacause I don´t find the INTEL graphic anywhere.

Thank you very much for your support and Engagement!

Maxi

[MartinHanak · Accepted solution]

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@Määxle192 wrote:

Hello,

Yes I tried also as Administrator bevor, but also it didn´t work.

I think I have a solution. The Problem is: My Laptop has got 2 graphics. So one from Intel and one from NVIDIA. So when I deactivate the Intel in WIN10, then it works. Do you know where I can deactivate the INTEL one in BIOS, because HP don´t admit me to deactivate the INTEL in BIOS, beacause I don´t find the INTEL graphic anywhere.

Thank you very much for your support and Engagement!

Maxi

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I am sorry I am not able to answer your question.