Hi @vkeith
Thank you for your question!
I’d like to recommend to bring more details and context to your initial inquiry. For example:
- Are all required services (e.g., Apache, Windchill DS, method server) running?
- Is the hostname or IP correctly set in wt.properties and DNS?
- Are there any detailed errors in the method server or LDAP logs?
Please add screenshot(s) to better understand what you are trying to do in your process.
Please refer to this guideline to make your questions more likely to receive a quick and useful answer.
This will increase your chances to receive meaningful help from other Community members.
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Thank you for your participation and please let me know if you need further assistance!
Best regards,
Catalina
PTC Community Moderator
Hi,
it is a Creo 12.4.0.0 bug reported in https://www.ptc.com/en/support/article/CS446362 article. There is no solution at the moment.
Article - CS446362
Engineering Notebook Not Working "No License" Warning in Creo Parametric 12.4.0.0
Modified: 27-Jun-2025 | Last Seen: 08-Oct-2025
Applies To
- Creo Parametric 12.4
Description
- The engineering notebook is not working but its working in previous version on same license file
- A warning message appears indicating "no license" when attempting to access the Engineering Notebook
- A dialog with messages You do not have a license for Engineering Notebook. Please check with your administrator. appears when attempting to access the Engineering Notebook
Resolution
- Reported to R&D as SPR 16244361
SPR information and Resolution status
Issue reported to R&D on 14-JUN-2025 as SPR 16244361 with severity High
