Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily.
X
Hello I just got Creo 2.0 installed but whenever I open the program up I get a message that says I have to register the Quallity Agent. When I click to register it gives me an error and says to contact support. The error number is 0x00000009.
From your computer’s Control Panel, select Programs and Features.
Right-click PTC Quality Agent and select Uninstall from the pop-up menu:
Click Yes to confirm.
Use Windows Explorer to open the unzipped DVD image of PTC Creo and find the qualityagent_[aa].msi ([aa] is 32 or 64 depending on your Windows) located in MED-100WIN-CD-390_Mxxx_Win[aa]\install\addon.
Right-click qualityagent_[aa].msi and select Install
