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Coach78021-Visitor
1-Visitor
November 1, 2019
Question

How to use .dat file for multi-seat academic license

  • November 1, 2019
  • 2 replies
  • 1972 views

I requested a 10-seat Academic License for my FTC team to use on our team laptops.  Several team members do not have personal laptops or reliable internet access.  I thought this would be a good solution. 

 

I received a blank email with a .dat file attached.  I can open the file in Notepad to see it's contents but I see no instructions on how to use this file.  I've called for support and simply got told to go fill out the support form to start a case or to send an email to creo-trial@ptc.com. I can't find the form.  I've received no response to the email request. 

 

Downloading the student program, with each laptop using different user info, is a renewal nightmare.  I thought a since license for 10 seats would be simpler. 

 

Does anyone know how I'm supposed to use the .dat file I received to set up the team laptops?

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
November 2, 2019

You can submit your request in "Academic Support Request" form: Academic Case Logger

    A
    Alex_Cazacu17-Peridot
    17-Peridot
    November 11, 2019

    Hello,

     

    You can register for the licenses, all the part kits and field elements in Creo here:

    https://www.ptc.com/en/academic-program/student/first

    Thanks,

    Alex

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