License request failed for future - student version 7.0

[PT_9721946]

[PT_9721946]

why no one is replying is to my problem I am facing with the software license request failed for feature

pls help me

[MartinHanak]

Hi,

license file mentioned on 1st picture contains license generated for network card with MAC address 3A-A6-8F-33-71-77.

Invalid host error message tells you that Creo did not found network card with MAC address 3A-A6-8F-33-71-77.

Suggestion:

• open Command prompt window
• run ipconfig /all > ip.txt command
• upload ip.txt file
• I will check contents of ip.txt file

[PT_9721946]

i did attach the file

[MartinHanak · Accepted solution]

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@PT_9721946 wrote:

i did attach the file

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Hi,

I can't find 3A-A6-8F-33-71-77 in ip.txt file. Therefore you cannot use your license file to launch Creo.

I am not sure whether PTC installer work well when your computer is connected to Internet via Remote NDIS based Internet Sharing Device (22-F6-4F-3C-12-86).

Suggestion: Connect to Internet via Realtek PCIe GBE Family Controller (8C-16-45-6B-B2-97) and disable all other network cards. Then uninstall Creo, clean C:\ProgramData\PTC\Licensing directory and install Creo.

[PT_9721946]

Thanks for the solution

its working😀