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Licensing issue with new Creo download

BJ_8409133
3-Newcomer
3-Newcomer
‎Dec 27, 2017 10:28 PM
‎Dec 27, 2017 10:28 PM

Licensing issue with new Creo download

I tried downloading my new Creo 4.0 student version but this error message keeps popping up :

C:\ProgramData\PTC\Licensing\BE400407EDSTUDENTEDK12_license.dat:(-21) License file does not support this version 

 

but the license im using is from what i got when i downloaded it and i checked if any old licenses were interfering but I deleted them all 

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VladimirN
24-Ruby II
24-Ruby II
(To:BJ_8409133)
‎Mar 02, 2018 03:01 AM
‎Mar 02, 2018 03:01 AM

Please submit your request in "Academic Support Request" form: Academic Case Logger

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