Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X
Hi,
I activated my Mathcad Prime Student license whiile I had the network setting "Dynamic Host Address" activated in Windows 11, so my license is not bound to my real HostID of the NIC and I can not use Mathcad Prime because the HostID changes with the time. I turned the setting off, but I need to change the HostID that is bound to my Mathcad Prime Student License. The Website https://support.ptc.com/appserver/lm/mathcad/call_logger/callLogger.jsp?_gl=1*alx203*_gcl_au*MTQ3NzAwODM1OC4xNzMwODAxMjkw*_ga*MTcxNjEwMzM0Mi4xNzMwODAxMjkw*_ga_7NMP2MSYPM*MTczMDgwMTI4OS4xLjEuMTczMDgwNDcwNC4xMi4wLjA. does not work and my PTC Account is basic. Is it possible to get a new license?
Hi,
you can request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.