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Thingworx Student Portal keeps logging out when launching ThingWorx

ptoddy26
2-Guest
2-Guest
‎Oct 07, 2019 07:35 AM
‎Oct 07, 2019 07:35 AM

Thingworx Student Portal keeps logging out when launching ThingWorx

Hi,

I'm trying to do the fundamentals course but when i click the link to launch ThingWorx it comes up with "You have been successfully logged out".  I click log in and the same thing keeps happening?.

I've tried Chrome, Firefox and IE and cleared cache in them all.  It worked this morning but not anymore.

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3 REPLIES 3
kkamble
6-Contributor
6-Contributor
(To:ptoddy26)
‎Oct 18, 2019 07:57 AM
‎Oct 18, 2019 07:57 AM

Dear User,
This issue has been resolved. Please try again to launch the instance for your desired class and let us know if your issue is resolved.

 

Thanks

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JohnGorv
3-Visitor
3-Visitor
(To:kkamble)
‎Oct 28, 2019 05:19 AM
‎Oct 28, 2019 05:19 AM

Hi,

I am also facing this problem. Whenever I "Launch Thingworx" from the ThingWorx Academic Student Portal, a new tab appears saying I have been "Successfully logged out" 

Is there a fix for this or anything I need to do to resolve it?

 

Thanks!

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slangley
23-Emerald II
23-Emerald II
(To:JohnGorv)
‎Oct 28, 2019 04:59 PM
‎Oct 28, 2019 04:59 PM

Hi @JohnGorv.

 

Please reach out to support@ptcu.com to report this issue.

 

Regards.

 

--Sharon

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