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Unable to access Thingworx Server from PTC University

alvinjacob2001
2-Guest
2-Guest
‎Jan 03, 2020 05:55 AM
‎Jan 03, 2020 05:55 AM

Unable to access Thingworx Server from PTC University

Hi,

 

I am a user of PTC university. I have been following the course 'IOT UI development with Thingworx' and have been accessing the thingworx platform using the URL provided for a while now and it has been working perfectly. However, since the week of Christmas 2019, whenever i try to access the platform i am displayed the message 'Server error. Please confirm, if your portal environment is running.' or an NGINX error is shown. 
The server URL is: ptcu-thingworx83-ui.portal.ptc.io 

 

Any advice to resolve this? 

 

Thanks. 

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kkamble
6-Contributor
6-Contributor
(To:alvinjacob2001)
‎Jan 24, 2020 04:00 AM
‎Jan 24, 2020 04:00 AM

Dear User,


Thank you for reaching out.

I would contact you in a private message.

 

Regards,
Karan Kamble

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