Windchill (in Creo browser) not loading

[Jairus]

I am a high school student and my robotics team is using Creo to build our CAD-version robot. I've had two laptops from Catepillar and each one has worked for a bit, then will, for no reason, stop working. I can log on to the server, but then I can't pull up my workspace or the team's cabinets. The browser on load to the point in the picture, then not load any further.

Note: I did try to downgrade to IE 10, but that hasn't fixed the problem.

[ryankelley]

Hey Jairus - welcome to PTC Community!

I've moved this discussion into our Academic Support forums so that the team there can help you troubleshoot this issue.

Cheers,

- Ryan

[AdamHaas · Accepted solution]

Please see this thread http://communities.ptc.com/message/229661#229661