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when trying to generate a node-locked license, the program shows "no response" followed by "error".

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when trying to generate a node-locked license, the program shows "no response" followed by "error".

I'm trying to install Creo Parametric using my student account provided by my university (Karlsruhe Institute of Technology). But when trying to generate a node-locked license, the program shows "no response" followed by "error".
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