Is the case logger currently down?
When I try to create a new support case, I end up in a HTTP 500 error:
JBWEB000065: HTTP Status 500 - Request processing failed; nested exception is java.lang.NullPointerException
JBWEB000309: type JBWEB000066: Exception report
JBWEB000068: message Request processing failed; nested exception is java.lang.NullPointerException
JBWEB000069: description JBWEB000145: The server encountered an internal error that prevented it from fulfilling this request.
JBWEB000070: exception
org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.NullPointerException
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:656)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
javax.servlet.http.HttpServlet.service(HttpServlet.java:734)
javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
JBWEB000071: root cause
java.lang.NullPointerException
