8 Replies 7468 Views
As a Portal Search User, have you ever encountered such an error message while trying to search in P...
19 Replies 24134 Views
Please only post questions related to the tech support site (support.ptc.com) on this board. Product...
2 Replies 259 Views
Hi, I tried to create a codebeamer virtual environment according to the course guide page 14 in code...
Hello. When creating a new user on the PTC Partner Portal the drop down on the site number is not wo...
Is this still sold or supported?
Hello , I'm trying to install Windchill but I'm not finding two Software Download, could someone hel...
1 Reply 317 Views
started about a week ago where some new support cases do not show escalate and severity boxes?? chec...
To whom it may concern, When I tried to access the webpage below, the error message popped out sayin...
1 Reply 266 Views
Hi, I see that ESI customization documentation (e.g. (188.8.131.52) ERP Connector Customizer's Guide) is...
Is anyone else having trouble with search results from the eSupport site? No matter what I search fo...
1 Reply 373 Views
Hello, PTC after-sales team, currently my administrator account cannot submit questions and apply fo...
1 Reply 247 Views
I have created 2 cases yesterday for Windchill. I cannot see those cases under our Meta account. Can...
I've noticed this with others in the last days that when they share links from PTC Thingworx Help, t...
Is it possible for someone to clean up the support URLs and remove all the Google Analytics stuff th...
Is anyone having trouble creating a new PTC eSupport account? e.g. invalid email address
When trying to connect to https://www.ptc.com/en/support/ I am getting Service Unavailable - DNS fai...
1 Reply 528 Views
I get an 'Access denied' when trying to access the support ticket I have just created
Please delete my account
Is this even tool supported anymore? Update Advisor (ptc.com) What should we be using?
We are a PTC Implementer customer and Mathcad is the only option I have when opening a support ticke...
4 Replies 2080 Views
============================================== Please note the survey below is now closed. For other...
Every case I try to view says it does not exist. Is the case viewer down for maintenance? The URL lo...
The case logger is missing Creo Parametric 184.108.40.206. There should really be some way for this list to...
I want to unsubscribe to some articles, but the "unsubscribe selected" button doesn't seem to do any...
Does anyone know how long it typically takes before update advisor lists the latest product version ...
`When you create a case, "Dylan" is supposed to search for problems matching your description first....
Now have no information about license because seller company already close how to change online supe...
1 Reply 718 Views
Our company was renamed. Therefore, it was also necessary to change the email address associated wit...
I am trying to create two new accounts in WAM The system is showing that the account already exists....
1 Reply 628 Views
Our company cannot download these libraries, as our system is flagging them as malicious. Is there a...
Unless I'm doing something wrong (which is entirely possible), the updated knowledge base search pag...
When I created my account, I noticed the above. Please fix. Either remove the challenge or replace i...