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Community Tip - Visit the PTCooler (the community lounge) to get to know your fellow community members and check out some of Dale's Friday Humor posts! X

Deinstall a license

ptc-290708
4-Participant
4-Participant
‎May 15, 2018 10:43 AM
‎May 15, 2018 10:43 AM

Deinstall a license

On the license management page using my host id I can not deinstall a license. The host id shows the license is installed but there is no check box and the only button available is the rev up button which does nothing.

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1 REPLY 1
DanPana
5-Regular Member
5-Regular Member
(To:ptc-290708)
‎May 18, 2018 12:07 PM
‎May 18, 2018 12:07 PM

Thank you for contacting us. 

Can you please send us more details about this request? 

I would need to know the Customer number and HOST ID in order to further investigate this issue. 

 

Can you please send us the details via email at: wwlm@ptc.com ?

 

Thank you in advance!

 

Dan Pana

Supervisor , License Management (GBO)

wwlm@ptc.com

dpana@ptc.com

 

ptc.com

 

        

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