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How to add Customer Number to account?

Martin86
4-Participant

How to add Customer Number to account?

I've been trying to add a Customer Number to an account however every time I put it in and click "Update" nothing happens. I am at a total loss and unable to manage my licenses!

2 REPLIES 2
dsoames
12-Amethyst
(To:Martin86)

You can't PTC have to do it - Good luck my customer number has been U/S since 1/April and it's very unfunny

VladimirN
24-Ruby III
(To:Martin86)

Try to use "Case Logger" for your issue: https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log

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