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Knowledge Base Search is not working properly from any of the browsers.

pkoujalagi
3-Visitor
3-Visitor
‎Apr 03, 2019 07:55 AM
‎Apr 03, 2019 07:55 AM

Knowledge Base Search is not working properly from any of the browsers.

Knowledge Base Search is not working properly from any of the browsers. I get following error.

 

"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

 

Please help me regarding this.

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Heidi
Emeritus
(To:pkoujalagi)
‎Apr 03, 2019 09:11 AM
‎Apr 03, 2019 09:11 AM

@pkoujalagi The site is up and working well. Clearing your browser cache may help. Meanwhile you can access the search page directly here: https://support.ptc.com/search/Pages/results.aspx

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