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PTC Technical Support eNews & Alerts - STOPPED???

TomU
23-Emerald IV
23-Emerald IV
‎Aug 13, 2019 09:39 AM
‎Aug 13, 2019 09:39 AM

PTC Technical Support eNews & Alerts - STOPPED???

Has anyone else noticed that their daily support subscription emails from PTC have stopped?  I haven't received anything new since last Thursday.  I did check my preferences and delivery is not paused.  I'm not sure if this is something on my end or on PTC's end...

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BenLoosli
23-Emerald III
23-Emerald III
(To:TomU)
‎Aug 13, 2019 09:45 AM
‎Aug 13, 2019 09:45 AM

Last one for me was 8/8, also.

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Heidi
Emeritus
(To:BenLoosli)
‎Aug 13, 2019 09:48 AM
‎Aug 13, 2019 09:48 AM

Hello @TomU @BenLoosli , I have reported this to our web team for investigation. As you both said, it looks like the last emails to go out were last Thursday (8 August).

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Heidi
Emeritus
(To:Heidi)
‎Aug 15, 2019 06:45 AM
‎Aug 15, 2019 06:45 AM

Hello @TomU @BenLoosli the web team have fixed the issue and the eNews & Alerts email notifications are being sent out again.

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