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23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
August 13, 2019
Question

PTC Technical Support eNews & Alerts - STOPPED???

  • August 13, 2019
  • 1 reply
  • 2942 views

Has anyone else noticed that their daily support subscription emails from PTC have stopped?  I haven't received anything new since last Thursday.  I did check my preferences and delivery is not paused.  I'm not sure if this is something on my end or on PTC's end...

1 reply

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
August 13, 2019

Last one for me was 8/8, also.

H
Heidi5-Regular Member
5-Regular Member
August 13, 2019

Hello @TomU @BenLoosli , I have reported this to our web team for investigation. As you both said, it looks like the last emails to go out were last Thursday (8 August).

    H
    Heidi5-Regular Member
    5-Regular Member
    August 15, 2019

    Hello @TomU @BenLoosli the web team have fixed the issue and the eNews & Alerts email notifications are being sent out again.

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