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23-Emerald IV
August 13, 2019
Solved

eSupport Site Down???

  • August 13, 2019
  • 1 reply
  • 4238 views

Is anyone else having trouble accessing the PTC support site?  Am I the only one getting this:

 

eSupport Site Down.PNG

 

Best answer by Heidi

@TomU @BenLoosli The site is back up and running again. Heidi

1 reply

23-Emerald III
August 13, 2019

I am getting service unavailable due to maintenance

TomU23-Emerald IVAuthor
23-Emerald IV
August 13, 2019

I am now too.  At least that looks better than null pointer exceptions!  Smiley Frustrated

5-Regular Member
August 13, 2019

Hello again @TomU ! Yes, our web team is aware of this and are actively wokring on a fix with our IT department.