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@Rocko the option to open a case with PTC Cloud Services was introduced alongside Dylan a couple of years back. It is only shown to customers with one or more managed services SCNs and by default is set to yes.
@Rocko the option to open a case with PTC Cloud Services was introduced alongside Dylan a couple of years back. It is only shown to customers with one or more managed services SCNs and by default is set to yes.
I agree with @Rocko, I always deactivate the checkbox when creating a new case.