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A change in functionality is being considered, but no timeline can be committed to at this time

Chris3
21-Topaz I

A change in functionality is being considered, but no timeline can be committed to at this time

 

A change in functionality is being considered for a future release by Product Management, but no timeline can be committed to at this time.

Is this the new "Product working to specification"? I have received this on the last 3 tickets I opened.

 

Translated: Yes, we recognize this is a bug but no we are not going to do anything about it.

 

Anyone else getting this same message back from PTC Support?

1 REPLY 1
AJ_TROGLIO
13-Aquamarine
(To:Chris3)

Bug:  intended functionality not working correctly

Change in functionality is being considered:  This is how WE intended it to work.  If YOU want something different, submit an enhancement request.

 

The more enhancements submitted the faster functionality gets implemented.  

--
Tony Troglio, Advanced Manufacturing Engineer
Hunter Engineering Company
Creo 8 / Windchill 12
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