Creo 2.0 Splash Screen starts, Xtop.exe closes

[ptc-3044340]

I am trying to resolve a desktop issue that I've recently upgraded to Creo 2.0.

The install went without issue and upgraded fine appearently.

But when attempting to launch Creo 2.0 parametric I only get the splash screen to launch, and then after a short while, 1 or 2 minutes I'd say the xtop.exe application closes without an error message.

There is nothing listed in the Event Viewer.

There are no popup errors.

I am running windows XP Pro, fully updated on a AMD Phenom II X2 555 with 2GB of RAM.

Any help would be appreciated.

This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.

[TomD.inPDX]

That will be a customer support call with high priority. If it worked before, it should work again.

I will recommend trying a complete install from scratch. Uninstall everything (except the license server) and install from the downloaded files rather than the online install.

Good luck!

[ptc-3044340]

I've already run a complete unistall of creo 2.0 and wildfire 5.0. With a reboot, and removal of any remenant files on the system.

I was just typng up a support case to see if PTC would be of any help.

Thank you for the response though.