I have a call open with PTC and am getting nowhere in getting it solved.
I have Creo 1.0-m050 installed. When I run it I get the following processes that run: [cid:image003.png@01CDC18F.6610E600]
In the upper right corner of Creo I see the Learning Connector icon. [cid:image001.jpg@01CDC18E.9CDBA6D0]
I also have Creo 2.0-m020 installed. When I run it I get the following processes that run [cid:image004.png@01CDC18F.6610E600]
The Creoagent doesn't run. The Learning Connector icon doesn't show up. [cid:image002.png@01CDC18E.FE0CA210]
If I start Creoagent first, and then start Creo 2.0 it still doesn't work. [cid:image005.png@01CDC18F.D8935230]
I have Creo 2.0 installed onto a network drive and I used the silent installer to install all the local stuff, including the creoagent. Like this: rem ** Install the client Side software rem "P:\Creo 2.0-m020\Training_Setup\creoagent_32_64.msi" INSTALLDIR="C:\ptc\Creo 2.0\creoagent" /passive rem "P:\Creo 2.0-m020\Training_Setup\Thumbviewer_32_64.msi" /passive cd /d "P:\Creo 2.0-m020\Training_Setup start /w CreoView_Express_32_64.exe /vADDLOCAL="ALL" /qn APPLICATIONFOLDER="C:\ptc\Creo 2.0\CreoViewExpress"
rem ** Install the registry settings regedit /s "P:\Creo 2.0-m020\Training_Setup\direct-created.reg" regedit /s "P:\Creo 2.0-m020\Training_Setup\parametric-created.reg" regedit /s "P:\Creo 2.0-m020\Training_Setup\simulate-created.reg"
Anyone have an idea??????????
David Haigh Phone: 925-424-3931 Fax: 925-423-7496 Lawrence Livermore National Lab 7000 East Ave, L-362 Livermore, CA 94550
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I spent 45 minutes on the phone with PTC. I thought I understood it all, but after trying to write a script to automate the fix. I discover that everything isn't exactly as they told me.
Here's what I know for sure: If you let Creo install the creoagent.exe in the default location down in the %APPDATA% folder, then the learning connector works. If you define a custom location for the creoagent.exe, then the learning connector doesn't work.