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Error Message (301)

ptc-2910831
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Error Message (301)

First off: when i first start the program all i see is a black screen with the toolbars around. The quick start tips pop up. When I select a tool IE:draw circle, i then mouse over the black pane and my cursur goes away while in the mid. I can go back to a tool bar and I can see my cursur again. When i click in the drawing pane I get an error message #301... Help Please...
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