I am using Creo Parametric Release 4.0 and DatecodeM040
During a selection, I get a fatal error:
"Fatal error encountered. A file was written to [...] traceback.log"
I copied the contents of the log in the "error messages" field
Translated by Andra Chirila using Google Translate on February 8, 2023
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Lors d'une sélection, j'obtiens une erreur fatale :
"Erreur fatale rencontrée. Un fichier a été écrit sur [...] traceback.log"
J'ai copié le contenu du log dans le champ "messages d'erreur"
Here are the errors that I faced
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The trace creation timestamp is: ven. févr. 03 09:35:53 23
The executable build timestamp is: mar. janv. 09 08:35:56 18
The datecode is: 2017380
The pro machine type is: x86e_win64
The process ID is: 21536
The traceback type is : CRASH
The logger exit status is: 00003
The release is: 4.0
The external datecode is: M040
The product title is: Creo Parametric
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Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 21580.