How to add Customer Number to account?

[Martin86]

I've been trying to add a Customer Number to an account however every time I put it in and click "Update" nothing happens. I am at a total loss and unable to manage my licenses!

[VladimirN · Accepted solution]

Try to open a new Case support: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log