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Licence request failure creo 3.4

ITurtleV4
3-Visitor

Licence request failure creo 3.4

Hello,I'm a french student , when I want to run creo3, this message appear (the advertissment message.png). I don't kow what to do. When I installed creo3, it was with the wifi of my university, this can be the problem ? I join my ip/config :

 

Configuration IP de Windows
   Nom de l’hôte . . . . . . . . . . : LAPTOP***********
   Suffixe DNS principal . . . . . . :
   Type de noeud. . . . . . . . . .  : Hybride
   Routage IP activé . . . . . . . . : Non
   Proxy WINS activé . . . . . . . . : Non
   Liste de recherche du suffixe DNS.: umontpellier.fr

Carte réseau sans fil Wi-Fi :

   Suffixe DNS propre à la connexion. . . : umontpellier.fr
   Description. . . . . . . . . . . . . . : Qualcomm Atheros QCA9377 Wireless Network Adapter
   Adresse physique . . . . . . . . . . . : 94-E9-79-82-44-8D
   DHCP activé. . . . . . . . . . . . . . : Oui
   Configuration automatique activée. . . : Oui
   Adresse IPv6 de liaison locale. . . . .: ***********************
   Adresse IPv4. . . . . . . . . . . . . .: ***********************
   Masque de sous-réseau. . . . . . . . . : 255.255.0.0
   Bail obtenu. . . . . . . . . . . . . . : vendredi 10 novembre 2017 14:49:19
   Bail expirant. . . . . . . . . . . . . : samedi 11 novembre 2017 01:24:57
   Passerelle par défaut. . . . . . . . . : 172.24.0.1
   Serveur DHCP . . . . . . . . . . . . . : *****************
   IAID DHCPv6 . . . . . . . . . . . : ***************
   DUID de client DHCPv6. . . . . . . . : ************************************
   Serveurs DNS. . .  . . . . . . . . . . : ******************
                                       **************
   NetBIOS sur Tcpip. . . . . . . . . . . : Activé

 

Thank you for your responses.

1 ACCEPTED SOLUTION

Accepted Solutions

Hi,

 

if you want to use Creo 3.0 then goto https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp page, download Creo 3.0 installation package, unzip it and install Creo 3.0 using your existing license file (drag and drop license file into Source field).

 

C:\ProgramData\PTC\Licensing\BE400407EDSTUDENTEDK12_license.dat

>>> contains CREOPMA_SchoolSTD3 license

 

C:\ProgramData\PTC\Licensing\BK400407EDSTUDENTUNICL_license.dat

>>> contains CREOPMA_Student3 license

 


Martin Hanák

View solution in original post

4 REPLIES 4

Hi,

 

I did not find any problem in attached information. Please can you upload parametric.psf file located in CREO_LOADPOINT\Parametric\bin directory ? It contains information concerning license source and license name requested.

 

Error message (-5) means that license name was not found in license file.

Error message (-21) means that you are launching higher version ... in your case you have license for Creo 3.0 >>> if you try to launch Creo 4.0 using this license file, then you will get this error message.


Martin Hanák

Hi,

Thank for your response. After checking the version, it's CREO 4.0. How I can downdate this ?

Hi,

 

if you want to use Creo 3.0 then goto https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp page, download Creo 3.0 installation package, unzip it and install Creo 3.0 using your existing license file (drag and drop license file into Source field).

 

C:\ProgramData\PTC\Licensing\BE400407EDSTUDENTEDK12_license.dat

>>> contains CREOPMA_SchoolSTD3 license

 

C:\ProgramData\PTC\Licensing\BK400407EDSTUDENTUNICL_license.dat

>>> contains CREOPMA_Student3 license

 


Martin Hanák

HI,

It's working now, thank you for your advises.

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