On the issue of importing images from format templates

[CT_10646942]

I am using Creo Parametric Release 9.0 and Datecode9.0.2.0

After importing images through object OLE in the format template, the image cannot be displayed when opened again, and even after creating a drawing template using the format template, the image cannot be displayed. What is the reason? How can I import PNG images with transparent backgrounds into the format template file?

[tbraxton]

it is not clear from your post if using transparency on import is part of the problem. This may help with the transparent background issue.

Article - CS118311 - How to insert an image or transparent color image to a drawing in Creo Parametric (ptc.com)

[CT_10646942]

Thank you for answering my question. My main problem is how to insert a PNG image with a transparent background in the format file. I saw that it is possible to insert a PNG image with a transparent background in the drawing file, but in the format file, it seems that the image can only be inserted through OLE by inserting objects. I imported it through the built-in drawing software on my computer, and the background has become opaque and pure white.

The above two images are the appearance of imported images in a format file. The transparent background of the image has changed to a white background

The above image was imported from a drawing file with a transparent background

[MartinHanak]

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@CT_10646942 wrote:

Thank you for answering my question. My main problem is how to insert a PNG image with a transparent background in the format file. I saw that it is possible to insert a PNG image with a transparent background in the drawing file, but in the format file, it seems that the image can only be inserted through OLE by inserting objects. I imported it through the built-in drawing software on my computer, and the background has become opaque and pure white.

The above two images are the appearance of imported images in a format file. The transparent background of the image has changed to a white background

The above image was imported from a drawing file with a transparent background

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Hi,

ask PTC support to let you know if it is possible to instert png in a format with a transparent background.

I guess such functionality is not implemented and you will have to use drawing template instead of format.

[CT_10646942]

That's a bit regrettable... But thank you for your reply！

[hadardor · Accepted solution]

Hello,

Fact A black or white background will display when image with transparent background is inserted as an Object in a format file is a working as designed behavior, refer to article : 

https://www.ptc.com/en/support/article/CS364138