Pro/Engineer Wildfire 5.0 installation fails on win 7 64bit

[ptc-4579738]

i am triying to install Pro/Engineer Wildfire 5.0 on win 7 64bit machine, however it fails around "Creat shortcuts and program groups".

i have tried on several laptops and they are on domain computers and log on as an administrator.

I could install it on win7 32bit machine.

what is the problem?

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[ptc-1749817 · Accepted solution]

We had this exact same error.

PTC was 0% help in fixing this.

I found a work around that lets you install tha application.

I ran the installation but on the options I un-selected all of the create shortcuts options.

The installation ran through fine. I then took a working shorcut from a WinXp x64 installation of the same app and copied the shortcut to the C:\ProgramData\Microsoft\Windows\Start Menu\Programs. This will ask for you to provde access to copy the shortcut. say yes and you are good to go (Assuming the installation directories and start up locations are all the same.

You could also creat the shortcut manually after the install if you wish.

[ptc-4579738]

Thankyou, Michael!

Worked very well.