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Since installing PE2 I have only been able to get the program to run once, and that was immediately following installation. Since then the program stalls at 'Finished initializing am_presel_util'. I have read through the forums and tried reinstalling the graphics driver in VGA mode and adding the 'SDPIXELFORMAT' enviroment variable and changed from network to local printers, but the program will not run. I now have further problems whereby the program will not reinstall or uninstall, but hangs during both operations. Any ideas? PC - HP DC7800P Graphics - Intel GMA3100 with Q35 chipset OS - WinXP Thanks, Richard.