I have a firewall turned on that I am restricted from turning off but I am able to make exceptions. I have made an exception for port 8897 on both the Manager Server computer and the Job Server computer however jobs are still failing. The error message shown is "Uploading data to server socket://jobserver:8897 / failed". Are there other ports that need to be opened as well?
In the event viewer on the Manager Server computer I found an error that the computer could not connect to socket://jobserver:51627. Is port 51627 used by the Job Server? I could not find any documentation that lists which ports the Job Server uses.
The Connection between the Job Server(s) (you can have multiple Job Servers on different Computers) and the Job Schedule Processor (which distributes the Jobs)
is using *two* TCP/IP Connections (=ports) - one from the Job Schedule Processor to the Job Server, and one back from the Job Server to the Job Schedule Processor.
Since multiple Job Servers Need to connect to the (single) Job Schedule Processor, multiple ports on the Server running the Job Schedule Processor need
to be open.
For details contact PTC Support.