In Windows 10, if you maximize Creo's window and move it to the second monitor, the screen will appear white. (CREO 4.0 M120, Creo 220.127.116.11 occurred)
This problem does not occur on all PCs.
I use the same hardware (DELL T3360), and the installation location and the config I use are the same.
The same DVI cable used for the monitor.
PTC has reported this problem in SPR9604897, but the Status is Closed.
The customer must switch windows through Windows + D or F11 to resolve the white display.
This is very inconvenient.
Please let me know if there is an appropriate action on this issue.
our attempts are reinstalling the graphics card driver, reinstalling Creo, and using graphics as the win32_gdi option.
But the result is the same.
Can anyone please tell me what to do.
Have you tried updating your graphics card driver?
Have you tried adding GRAPHICS WIN32_GDI to the config.pro and restarting creo?
Video card issues cause countless problems.
I tried but it didn't change anything. I think I have to change my monitor with the same resolution. I will update once I get it.
In chaseono solution below, it looks as if there is a bug in 18.104.22.168.
It shows it is fixed in 22.214.171.124
Looks like you will need to update to at least 126.96.36.199
The issue has been reported,
In the data code like the attached image it appears that it has been resolved.
[Creo 4.0 M140, Creo 188.8.131.52, Creo 184.108.40.206, Creo 220.127.116.11]