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AlertReset event missing

nahuel
14-Alexandrite

AlertReset event missing

Hello community!

 

I have a number property on a thing with two in range alerts (0 <= value < 2; 2 <= value < 4).

When doing the following steps I sometimes miss the AlertReset events in the Alert History.

Init: value = 0

1) value = 1

2) value = 2

3) value = 2.5

4) Ack

5) value = 3

 

Why might this be happening and how to narrow down the problem? Any suggestion is welcome!

2 REPLIES 2
anarwal
12-Amethyst
(To:nahuel)

Hi , You mean to say after acknowledgement of first alert you are not getting alert after that . If the value crosses first time the range defined the alert would be generated but after that you have to acknowledge the alert first to get the second alert. Let me know if I am missing something.

nahuel
14-Alexandrite
(To:anarwal)

Hi @anarwal 

 

Acknowledgement seems to work ok. The issue is related to the AlertReset event.

nahuel_1-1611236097448.png

When the value=2 I expected to see an AlertReset event for the 0<=value<2 rule [Highlighted in blue] (I guess that if it would get logged it would have the 70053 ID that's missing [Highlighted in red])

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