Cannot launch ThingWorx flow in ThingWorx 9.1.0

[seanccc]

Hi, 

ThingFlow keep hanging when launching it , I've  checked the article https://www.ptc.com/en/support/article/CS323653 

, but still doesn't help.   could be any other reason ? 

=====================================

ThingWorx 9.1.0

OS: REHL 8.2

Regards,

Sean

[SachinSharma]

Check if below configurations are correct,
Note: Before making any changes, review other software's running on your system for any impact by below settings

• Set the ephemeral ports for services on your operating system between 5000 and 65535
  For information about ephemeral ports and its range, see The Ephemeral Port Range here
• Reduce TIME_WAIT on sockets to 30 seconds.
  For more information, see Windows: Time Wait setting here or Linux: Time Wait setting: here
• Restart flow services

[seanccc]

@SachinSharma ,

I've reviewed the steps you suggested , but still cannot launch flow . 

I found more logs may related to the request: currentuser: 

[slangley]

Hi @seanccc.

If you have not found a solution, I suggest we open a case.  I will be happy to open one on your behalf with your approval.

Regards.

--Sharon