Color theme of master not applying

[svisveswaraiya]

Hi,

I am using TW 9.1. I have created a master with header blue color and a mashup in which the master is linked. When I run the mashup separately, its working fine. But when I navigate from some other mashup (with different master), the master header color is not applying it is getting replaced by white color and only if I reload the screen manually it is applying the blue color. 

How can I resolve this issue?

Thanks in advance.

[bchaudhary]

Hello @svisveswaraiya 

pls check the linked article and let me know if this is siilar to the issue you are facing:

https://www.ptc.com/en/support/article/cs302094

Regards

Bhawna

[svisveswaraiya]

Hi @bchaudhary ,

Yes, It's similar to the issue mentioned above.

[bchaudhary]

Hello @svisveswaraiya ,

So as mentioned in the attached article this issue is fixed in 9.0 itself. Let  me check if this is still present in 9.1

Regards

Bhawna

[svisveswaraiya]

Hi @bchaudhary,

Yes the issue is still happening in ThingWorx 9.1.7-b776. 

[bchaudhary]

Hello @svisveswaraiya, 

In such scenario pls report the case with the Support team or I can open a new case on your behalf.

https://www.ptc.com/en/support/article/cs67798

Regards

Bhawna