Configuring a scheduler event

[svisveswaraiya]

Hi,

We are trying to schedule a event using scheduler template. But we are not able to configure it as per the instruction given by Ptc help. Can you please let us know what we are missing because in our Thing we are not able to find the configuration along with More option that is present in screenshot given by PTC.

Thanks in advance,

Shalini V.

[slangley]

Hi @svisveswaraiya.

Please provide a link to the page you are referencing.  We need to be sure we have a clear understanding of what you are trying to do.

Regards.

--Sharon

[svisveswaraiya]

Hi @slangley ,

The ThingWorx version we are using is 8.4 and below mentioned is the link that we are referring to.

https://community.ptc.com/t5/IoT-Tech-Tips/How-to-set-up-and-configure-Schedulers/m-p/537793/highlight/true#M762

Thanks,

Shalini V.

[slangley · Accepted solution]

Hi @svisveswaraiya.

This issue is corrected in 8.5, therefore you will need to upgrade.

Regards.

--Sharon

[slangley]

Hi @svisveswaraiya.

If the previous response answered your question, please mark it as the Accepted Solution for the benefit of others with the same question.

Regards.

--Sharon