Enabling the access to Connected Work Cell app (CWC)

[JS_10119635]

Hello, I am looking for a way to explore the Connected Work Cell app, so we upgraded our Thingworx installation as mentioned in this page but the it doesn't shows up in the console. The current version is as follows:

Is there any way to enable the access to explore and adapt the application to my specific needs?

Thank you in advance for the support.

[PaiChung]

Are you licensed for the ThingWorx Apps?

If you are please check with sales support, else you'll have to purchase licensing first.

[JS_10119635]

Hi PaiChung,

Thanks for the quick reply.

I am able to access many other apps - Asset Advisor, Manufacturing Planning - but CWC don't. For that reason, I believe we are licensed for TWX Apps.

[PaiChung]

The other ones you mentioned are actually not part of the current ThingWorx apps suite.

[slangley]

Hi @JS_10119635.

If you can private message me with your company name, customer number, and PTC support email address, I will follow up.

Regards.

--Sharon