Error: Config.lua not found Edge Micro Service not running post Upgrade from 8.4 to 9.3.2.

[SC_10151701]

We have upgraded ThingWorx from 8.4.4 to 9.3.2. Post upgrade, we notice that  Edge microservice service related to LSR (Lua script resource) is not running. After troubleshooting further, we found that config.lua and related dependencies were deleted completed automatically. 

Please suggest if there is any way restore the deleted files/folders. 

[slangley]

Hi @SC_10151701.

I'm not sure how upgrading ThingWorx would have impacted your EMS installation.  It's more likely that cleanup was performed that inadvertently deleted the folder.  You can check in the recycle bin to see if it can be recovered.

Note that you'll need to upgrade the EMS for compatibility with your new ThingWorx version.  Here's a link to the EMS Help Center.

Regards.

--Sharon

[SC_10151701]

Hi Slangley,

We still see the EMS service running without any issue. Only LSR service stopped running, do you still recommend upgrading the EMS?  Also, could you please provide more information on Config.lua file. The information over web was little profound to modify as per my requirement. Thing.lua file is necessary too?

[slangley]

Hi @SC_10151701.

Upgrades can include security fixes, feature updates, and performance improvements.  Without knowing which version of the EMS you're running, I'm not able to say specifically what changes have occurred since your original implementation, but you can find the release notes for each version as well as documentation on configuration in the EMS Help Center.   The download also contains sample files that should be helpful in configuring a new version. 

Please review the Help Center, and if you still have issues, please provide details of your environment (EMS version, O/S version) as well as logs for troubleshooting the issue.

Regards.

--Sharon

[TanmeyTWX]

Hi,

Lua file is easy to re-create if you have the details with you. it just needs few details for the connection.

Example:

host : "MyApplication.web.ltd"

port:5522

jid: "MyChannel@Thingworx.com"

password:"admin"

agent.port: 9000

and save this as config.lua