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Hi
I'm not able to install thingworx 9.0 version 90days trail fro windows , facing below error,
I have attached environment variable image and all log file please suggest where I was wrong.
Solved! Go to Solution.
I have reinstall my system OS it is now working and successfully installed, But I thing this is not right way to clean your OS and reinstall again while facing such Thingworx installation issue.
It must have another way to install without doing unistalled your system OS.
Hi @DT_9697337.
Here are some things to check:
[16:16:39] - HOST_JAVA_HOME path: C:\PROGRA~1\Java\JDK18~1.0_2\jre...
Please let us know if you continue to have issues.
Regards.
--Sharon
Please suggest me the right way i'm trying from last 4 days.
Anyone here for help how to solve this problem,I am facing this error.
I did this oath and tried but it gives me same error
I dont have more java installed on my system, only one i have installed jdk 1.8.0_251, Also i have attached my environment variable setting image please check.
Yes, I tried with run as Administrator but it gives me same error. Please suggest me the right way i'm trying from last 4 days.
Hi @DT_9697337.
I'm wondering if it is because you have path statements to both the JRE\bin and JDK\bin. Try removing the JDK\bin and try again.
Also, which version of Windows are you installing on? Are you following these instructions?
Regards.
--Sharon
I have reinstall my system OS it is now working and successfully installed, But I thing this is not right way to clean your OS and reinstall again while facing such Thingworx installation issue.
It must have another way to install without doing unistalled your system OS.
Hi @DT_9697337.
We're sorry to hear about your installation issues. We are constantly striving to make improvements so if you can provide some specifics regarding the issues you encountered that led to reinstalling the O/S, I will be happy to follow up with R&D.
Regards.
--Sharon
For the sake of other community members experiencing issues, please be advised that trial versions of the product are limited to either 90 or 30 days depending on whether it is installed locally or in the cloud. This trial period is to allow for an assessment of the product only. If there is a need to go beyond the time indicated, the Sales team should be contacted. They can assist with an extension if it is warranted.
Note that installation of a trial version locally, and then reinstallation of the trial in an attempt to extend the trial period, is prohibited and the software will block subsequent installation attempts. Sales can override this (again, if warranted) by providing an extended license. There is no need to reinstall the product.
Regards.
--Sharon