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Hello,
Extensions are not importing in thingworx8.3 i have added Extension import policy in plaform setting jason file but still its throwing error. I have checked error log also in that showing related to import policy.I have deployed twice thingworx.war file and restarted tomcat also. i have attached error log file.
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Hi,
Make sure your ExtensionPackageImportPolicy tag should be inside PlatformSettingsConfig{} in your platform-settings.json file
placement of ExtensionPackageImportPolicy is actually causing the issue
from your screenshot seems like you have placed this ExtensionPackageImportPolicy in PersistenceProviderPackageConfigs which is wrong i believe
Hi,
ExtensionPackageImportPolicy should be inside PlatformSettingsConfig, not outside.
Please check also this article: https://www.ptc.com/en/support/article?n=CS300115
Modify platform-settings.json to have ExtensionPackageImportPolicy inside PlatformSettingsConfig and restart Tomcat.
After this, you should be able to import extensions.
Hope it helps,
Raluca Edu
Thanks for your support