cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Have a PTC product question you need answered fast? Chances are someone has asked it before. Learn about the community search. X

Extension imports but does not work

kahmeng96
14-Alexandrite

Extension imports but does not work

Hi all,

I am trying to import a customized XY chart from Eclipse into ThingWorx. I can import the extension successfully but the extension doesn't work. When I checked the application log, I see a message saying "export file missing version information. No migration will be performed." which I think may be the cause of this issue. Attached is the zip file for some reference. Any help will be greatly appreciated!

ACCEPTED SOLUTION

Accepted Solutions

Hi @kahmeng96 

 

The message in the application log can be ignored. For more information, you can refer this article CS287147

 

Thanks,

Vibhuti

View solution in original post

2 REPLIES 2

Hi @kahmeng96 

 

The message in the application log can be ignored. For more information, you can refer this article CS287147

 

Thanks,

Vibhuti

kahmeng96
14-Alexandrite
(To:vangne)

Thanks for the reply. I figured that the import was successful as it was not an error message, therefore it should be an issue on the code side. 

Announcements


Top Tags