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Since upgrading from ThingWorx 8.3.3/Navigate 1.8 to the 8.5.x versions, we've been having problems with FileRepositoryDownloader in Internet Explorer. I have a service that copies a PDF file into a repository and sends the URL to a WebFrame widget (bound to the WebFrame's URL). It worked fine with all browsers in 8.3.3. It works fine in 8.5.x with a Chrome browser, but IE and Edge display nothing in the WebFrame - the WebFrame is completely empty.
With IE, this appears in the Application log:
2020-03-06 14:09:38.249-0500 [L: ERROR] [O: c.t.w.FileRepositoryDownloadHttpServlet] [I: ] [U: xxxx] [S: ] [P: ] [T: http-nio-80-exec-1010] Internal Error:
2020-03-06 14:09:38.249-0500 [L: ERROR] [O: c.t.w.FileRepositoryDownloader] [I: ] [U: xxxx] [S: ] [P: ] [T: http-nio-80-exec-1010] Internal Error: java.io.IOException: An established connection was aborted by the software in your host machine
That error does not happen when using Chrome.
Has anyone else experienced this? I have a case open with PTC right now, but just curious if someone else has come across it.
Solved! Go to Solution.
Hi,
Starting 8.5.x, IE browser is not supported anymore with ThingWorx and Edge needs to be at v44, because only Edge v44 + is supported.
If there is an issue with rendering data with Edge 44, then it will be investigating in the case you already open.
Hope it helps,
Raluca Edu
Hi,
Starting 8.5.x, IE browser is not supported anymore with ThingWorx and Edge needs to be at v44, because only Edge v44 + is supported.
If there is an issue with rendering data with Edge 44, then it will be investigating in the case you already open.
Hope it helps,
Raluca Edu
That probably explains it then. Thanks!