Gateway timeout error with Shape integration to template

[rajee]

I am getting an error, when I am giving a shape to existing template, so that it can inherit the properties of shape. But the following error arises.

[CRArko]

Hello.

Unfortunately, the screen shot you uploaded is not very readable. Could you upload a portion of the text based log to show the error?

Thank you,

-- Craig A.

[rajee]

It has been resolved.

Thank you

[slangley]

Hi @rajee.

For the benefit of others on the community, would you mind posting the solution and marking it as the Accepted Solution.

We appreciate your involvement in our Community!

Regards.

--Sharon

[rajee · Accepted solution]

I am using cloud composer which is given during course completion(i.e., connected using server url in thingworx academic edition). That error is due to that site issue and resolved when informed to technical support persons.