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GetPartStructureWrapped Http 500 - Solved

gbirnzain
10-Marble

GetPartStructureWrapped Http 500 - Solved

When expanding the search result (tree view) the method GetPartStructureWrapped returns HTTP Error 500 

 

Error in invoking service Things_ptc-windchill-demo-thing, GetPartStructureWrapped, Things, ptc-windchill-demo-thing, Services, GetPartStructureWrapped. Error from the server: "Wrapped com.ptc.connected.plm.thingworx.JSONServerException: JSON Server error HTTP 500

full error from Application log attached

 

ptc-thingview-extension 1.1.82

ptc-windchill-connection-extension 1.8.0

 

 

 

Reinstall of all extensions helped

See http://support.ptc.com/WCMS/files/164699/en/WCTWXExtension.pdf page 18 - 24

 

1 ACCEPTED SOLUTION

Accepted Solutions
CRArko
17-Peridot
(To:gbirnzain)

Hi.

 

When you say 'Reinstall of all extensions helped' did that ultimately solve the issue?

 

If so, please go ahead and mark the issue as solved.

 

Thanks!

 

-- Craig A.

View solution in original post

1 REPLY 1
CRArko
17-Peridot
(To:gbirnzain)

Hi.

 

When you say 'Reinstall of all extensions helped' did that ultimately solve the issue?

 

If so, please go ahead and mark the issue as solved.

 

Thanks!

 

-- Craig A.

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