Graph X-Axis display error

[ptc-6292144]

I have a label chart in one of my mashups. For some reason when I view the mashup on a computer the x-axis label ticks display correctly (MM/dd/yy\nHH:mm:ss) however when viewing the same mashup on an iPad the x-axis label ticks display Na/Na/Na\Na:Na:Na. Any clues as to what I need to change?

[adam11]

Hi Michael,

Were you able to upgrade to the latest release of ThingWorx? I tried to reproduce this issue on an iPad 2 (iOS 7.0.4) with Safari, but was unsuccessful.

Are you using Safari or another browser on your iPad? What ChartType is set? Also, what BASETYPE are you using for the XAxisField?

– Adam

[ptc-6292144]

Adam,

I was able to upgrade to the latest release of ThingWorx. I am using Safari. The ChartType is a label chart and the BASETYPE is DATE/TIME and I have the format at MM/dd/yy\nHH:mm:ss.