How to create Mobile Mashup?

[SB_10572022]

Hello all,

I have designed a web mashup for a project, which has lots of widgets like lists, buttons, labels, and collections. When I view it on mobile devices, it does not load properly, if I switch to desktop view then it shows the whole mashup, but I want to stay in mobile view so I want to know if there is any way to load that mashup on mobile devices through minor changes or if I should create a new one for mobile devices and if I need to create a new one then how can I decide that user loads it on mobile or web?

[bchaudhary]

Hello @SB_10572022 ,

Could you pls share the ThingWorx version that you are on and which Mobile device are you using (Name and Model)?

Also, are you following any document to do so? If yes, thn pls share the ink else the steps you are following to achieve the results.

Thanks

Bhawna

[SB_10572022]

Hello @bchaudhary 

It is ThingWorx 9.3.7-b1432 and the Mobile device is Realme 2 ( RMX1805 ).

I'm not following any document for this.

Steps:

1. Open the link in the browser of mobile.

2. login to the Thingworx.

3. Redirect to that Mashup.

here, I have set the home-mashup of the User so it will be redirected to the Mashup after login.

I have created a Mashup for the desktop And I want the same Mashup to work on mobile devices also.

Thanks,

Sanjay

[bchaudhary · Accepted solution]

Hello @SB_10572022 ,

Kindly check the following articles specifying How to access a Mashup using a Mobile device and a community post sharing its view on the same. Additionally I am also attaching help centre document which states how can you configure mobile setting in ThingWorx:

1. https://www.ptc.com/en/support/article/cs232638

2. https://community.ptc.com/t5/ThingWorx-Developers/How-to-view-Mashup-from-mobile-browser/td-p/509088?posno=4&q=How%20to%20access%20a%20mashup%20on%20mobile%20device&source=search

3. http://support.ptc.com/help//thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Mashup_Builder/Mashups/CustomizingMobileSettings.html#

Still if you have any queries, do let me know.

Regards

Bhawna

[SB_10572022]

Hello @bchaudhary 

I read the articles you shared, There was an issue with the spacing I mean my mashup was having more width than the width of the device so I reduced the size of the mashup to fit in the width of the mobile phone and now it's working properly. Thank you for the help.

Thanks,

Sanjay

[bchaudhary]

Hello @SB_10572022 ,

Thank you for sharing your response!

Kindly accept the solution which helps you to resolve the issue for the benefit of other community members.

Have a good day ahead!

Thanks

Bhawna