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How to identify what entity that responsible for event processing reached its maximum?

Hamza_Zghoul
4-Participant
4-Participant
‎Sep 11, 2023 08:34 AM
‎Sep 11, 2023 08:34 AM

How to identify what entity that responsible for event processing reached its maximum?

I encountered an issue where the event processing queue has reached its maximum capacity of 200,000 tasks, leading to long execution times for subscriptions.

As my Thingworx server manages multiple projects, I am facing difficulties in identifying the specific entity responsible for this high volume of events. Is there a method available to precisely identify the name of this entity?

Your assistance in resolving this matter would be greatly appreciated.

 

 

 

 

 

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slangley
23-Emerald II
23-Emerald II
(To:Hamza_Zghoul)
‎Sep 12, 2023 03:04 PM
‎Sep 12, 2023 03:04 PM

Hi @Hamza_Zghoul.

 

Assuming you are running ThingWorx 9.x (though much of this will apply to earlier versions), you should review this documentation.  It would also be recommended to open a case so an engineer can help to analyze the artifacts that may be needed.  I will be happy to open the case on your behalf if you agree.

 

Regards.

 

--Sharon

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