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Import Issue "Error importing: error, Java heap space"

CHASEONHO
18-Opal

Import Issue "Error importing: error, Java heap space"

When I try to import, Java heap space appears.

After stopping Tomcat 81 (port used by ThingWorx) I checked that all the related services of the port had disappeared and tried to start Tomcat again.

I added code to the context of Tomcat according to the installation guide.

Also, adding -Xms2048m to the Tomcat manager will not start Tomcat.

How can I get rid of the Java heap space and successfully import?

thank

1 ACCEPTED SOLUTION

Accepted Solutions
mgoel
17-Peridot
(To:CHASEONHO)

seonho Cha

Please follow the below resolution article for the same. Do let me know in case of any question.

Article Viewer | PTC

Regards,

Mohit Goel

View solution in original post

2 REPLIES 2
mgoel
17-Peridot
(To:CHASEONHO)

seonho Cha

Please follow the below resolution article for the same. Do let me know in case of any question.

Article Viewer | PTC

Regards,

Mohit Goel

it's cause installed by 32bit

i installed 64bit and import success

my OS is 2012 R2 but, Thingworx matrix said 2012

using 2012 R2 is ok?

thanks

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