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Installation problems Product Insight for ThingWorx

SOLVED
titurbina
13-Aquamarine

Installation problems Product Insight for ThingWorx

After installing Product Insight for ThingWorx in Creo - Version 8.2.3.zip in Thingworx http: // desktop-5lsqmer: 8080 / Thingworx / the answer:

Creo Product Insight Thingworx 8.2 Extension 8.2.3 Unable to find the extension (provider extension analysis: 0.0.0) dependent on Creo Product Insight Thingworx 8.2 Extension: 8.2.3.

What should I do where I find the analysis of the provider extension 0.0.0?

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @titurbina,

I want to refer to the post, where I tried the answer this quesiton 

View solution in original post

5 REPLIES 5

Hi @titurbina

 

so far I see you post you will try to use the IInsight for ThingWrox 8.2.3.

2019-09-20_16-24-08.gif

 

I think the first step here is to check the requirements  :

1.) Creo Parametric 4.0 M050 and later

2.) Thingworx Analytics 8.2.1 (extension)

3.) Thingworx 8.2.3 

Are the prerequisites OK in your installation?

 

Additionally I want to refer to the PTC article CS277514 // Configuration steps connecting Creo Insight to ThingWorx 8.1

Where you can check all required steps / also there is a video which explains all steps you need .

OK , It is not updated to the latest version /also your version is different / but so far all steps mentioned there still  should be relevant.

Please, let me know if you have success.

Thank you!

The requirements for my installation are as follows

 

1.) Creo Parametric 4.0 M050 and later OK

2.) Thingworx Analytics 8.2.1 (extension)                    I don't know where to download

3.) Thingworx 8.2.3                            I don't know where to download

 

Thank you

Hi,

 

To download Thingworx Platform/Analytics, please login into support.ptc.com:

- Go to Download Software > Order or Download Software Updates

- Choose Thingworx Platform or Thingworx Analytics  > Release 8.2

- For Thingworx Platform choose the 8.2.1 version you need (with Postgres, H2, MSSQL)

- For Analytics, choose Thingworx Analytics Extension and choose version

 

Best regards,

Raluca Edu

titurbina
13-Aquamarine
(To:raluca_edu)

Currently I also wanted to know if in Creo Parametric PRODUCT_INSIGHT is available to use the sensor menu, then;

How can I upload the file containing the sensor characteristics?

I need the features of three sensors, extensometer, accelerometer, thermometer.

Where can I find the sensor file in CSV format?

Can you send me the CVS file for a strain gauge, an accelerometer or a thermometer?

Thanks.

Hi @titurbina,

I want to refer to the post, where I tried the answer this quesiton 

View solution in original post

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