Installation problems Product Insight for ThingWorx

[titurbina]

After installing Product Insight for ThingWorx in Creo - Version 8.2.3.zip in Thingworx http: // desktop-5lsqmer: 8080 / Thingworx / the answer:

Creo Product Insight Thingworx 8.2 Extension 8.2.3 Unable to find the extension (provider extension analysis: 0.0.0) dependent on Creo Product Insight Thingworx 8.2 Extension: 8.2.3.

What should I do where I find the analysis of the provider extension 0.0.0?

Thank you

[RolandRaytchev]

Hi @titurbina, 

so far I see you post you will try to use the IInsight for ThingWrox 8.2.3.

I think the first step here is to check the requirements  :

1.) Creo Parametric 4.0 M050 and later

2.) Thingworx Analytics 8.2.1 (extension)

3.) Thingworx 8.2.3 

Are the prerequisites OK in your installation?

Additionally I want to refer to the PTC article CS277514 // Configuration steps connecting Creo Insight to ThingWorx 8.1

Where you can check all required steps / also there is a video which explains all steps you need .

OK , It is not updated to the latest version /also your version is different / but so far all steps mentioned there still  should be relevant.

Please, let me know if you have success.

Thank you!

[titurbina]

The requirements for my installation are as follows

1.) Creo Parametric 4.0 M050 and later OK

2.) Thingworx Analytics 8.2.1 (extension)                    I don't know where to download

3.) Thingworx 8.2.3                            I don't know where to download

Thank you

[raluca_edu]

Hi,

To download Thingworx Platform/Analytics, please login into support.ptc.com:

- Go to Download Software > Order or Download Software Updates

- Choose Thingworx Platform or Thingworx Analytics  > Release 8.2

- For Thingworx Platform choose the 8.2.1 version you need (with Postgres, H2, MSSQL)

- For Analytics, choose Thingworx Analytics Extension and choose version

Best regards,

Raluca Edu

[titurbina]

Currently I also wanted to know if in Creo Parametric PRODUCT_INSIGHT is available to use the sensor menu, then;

How can I upload the file containing the sensor characteristics?

I need the features of three sensors, extensometer, accelerometer, thermometer.

Where can I find the sensor file in CSV format?

Can you send me the CVS file for a strain gauge, an accelerometer or a thermometer?

Thanks.

[RolandRaytchev · Accepted solution]

Hi @titurbina,

I want to refer to the post, where I tried the answer this quesiton