Issues in app upgrade to Thingworx 9
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Issues in app upgrade to Thingworx 9
We are seeing lot of issues upgrading Thingworx app from 8.5 to 9. Our shop floor users still use Microsoft Edge legacy and IE 11 browser. Thingworx 9 does not have any official support for these browsers.
Is there any workaround ?
IE 11 ( App is not displaying at all – Just white screen below) |
Edge |
Chrome |
|
|
|
thanks.
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Hi @PreetiGupta.
Unfortunately, if you are experiencing issues with unsupported browsers, there is no workaround short of either upgrading or switching to a supported browser per the requirements detailed here. Legacy browsers are no longer supported due to security ramifications, among other issues.
Regards.
--Sharon
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Hi @PreetiGupta.
Unfortunately, if you are experiencing issues with unsupported browsers, there is no workaround short of either upgrading or switching to a supported browser per the requirements detailed here. Legacy browsers are no longer supported due to security ramifications, among other issues.
Regards.
--Sharon