License upgradation

[SriH]

Hi,

We have installed a demo application, which comes with bundled packages. The startThingworx.bat needs to be runned to start the thingworx instance containing the demo application.

Currently the instance license is getting expired and we downloaded the license file and replaced it in place of existing license.bin.

Ran AcquireLicense in LicenseAndSubsystems and we are getting the output as  : [object ProgressEvent] and the istance is not running. I even tried renaming the licence file to  license_capability_response.bin, but its not working.

Regards.

[VladimirN]

"Transition from ThingWorx Trial Version to Production": https://developer.thingworx.com/resources/guides/trial-to-production-transition 

[slangley]

Hi @SriH.

When you replaced the existing license.bin file, did you rename it to license_capability_response.bin?  Also, do you have any other .bin files in \ThingworxPlatform?  If so, those need to be removed.

Regards.

--Sharon

[SriH · Accepted solution]

Hi Sharon,

Ya, I took care of those points.

Actually there was an another thingworx instance running on its own Apache tomcat server on the same system. This was creating a problem during license upgraded.   

Regards,